Making a purchase:
Everything I make is made by hand and often to order. Please allow at least up to 2 weeks for the delivery of an order unless you have been specifically told otherwise (usually by myself in an email). This is to allow time for the making of your product, which in some circumstances will also require a delivery of materials to me, and to account for shipping time. Upon ordering you will receive a confirmation email, if you don't please contact us. Once your item is shipped you will receive an email notification including any tracking information if applicable.
For more information please read or Terms and Conditions of Sale
If you are making a bulk order, please contact me before doing so as this may take longer than usual to fulfil.
Additionally, if you are making an order of multiple items (maybe you’re buying for a group of friends or a club) please contact me before ordering since I do offer a 10% discount to orders of 5 or more of one item and a 20% discount to 10 or more of one item.
We deliver most of our products using either Royal Mail , Parcel Force. There may be occasions where we use a separate courier instead due to cost (this is particularly true with large internationally shipped orders)
The cost of shipping for most of Europe is added at the checkout, and once shipped will normally take 2-3 days to reach you in the UK or up to somewhere between 2-8 days depending on where you are in Europe. if you require expedited delivery please contact me before making the order.
Due to a variety of factors for linked to calculating international shipping please contact me if you are looking to buy from outside the UK/EU so I can give you an accurate quote and timescale for shipping.
Last Updated 15:08 20/10/2018