Caledonian Craftsman
Home of traditional woodwork and leatherwork.

Privacy Policy

Privacy Policy


  • Introduction
  • How to Contact Us
  • How do we gather information

  • Your Data Protection Rights

  • Sharing your information

  • Third party sites

  • Complaints

  • Restricted contact

  • How you can contact us

  • Using our Website



This privacy notice tells you what to expect Caledonian Craftsman to do with your personal information when you make contact with us or use one of our services.

As part of this we’ll tell you:

  • why we are able to process your information
  • what purpose we are processing it for
  • whether you have to provide it to us
  • how long we store it for
  • whether there are other recipients of your personal information
  •  whether we intend to transfer it to another country, and
  • whether we do automated decision-making or profiling.
  •  The first part of the notice is information we need to tell everybody

This Privacy Policy may be updated at any time without notice

How to contact us

If you wish to contact us you can send us an email at Alternatively you can contact us through this website here.

How do we gather information

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You have made an enquiry to us.
You have made an information request to us.
You wish to attend, or have attended, one of our events.

We may also have information about you if it has been provided by a third party, this could be because:

Someone has falsely entered your details
You have agreed that a third party is allowed to pass your information to us

Your Data Protection Rights

Under data protection law, you have a number of rights that we need to make you aware of. We have a legal requirement to respond as quickly as possible. This must be no later than one calendar month, starting from the day after they receive the request. If you make complex of multiple requests the ersponse time maybe be upto 3 months. If you wish to find out more about your rights you can do so here.

  • Your right of access
    You have the right to ask us for copies of your personal information. You can read more about this right here.
  • Your right to rectification
    You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. You can read more about this right here.
  • Your right to erasure
    You have the right to ask us to erase your personal information in certain circumstances. You can read more about this right here
  • Your right to restriction of processing
    You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.
  • Your right to object to processing
    You have the right to object to processing if we are able to process your information because the process forms part of our legitimate interests. You can read more about this right here
  • Your right to data portability
    This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent. You can read more about this right here.

You are not required to pay any charge for exercising your rights.

Sharing your information

We will not share your information with any third parties unless legally required to do so. We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. They will not share your personal information with any organisation apart from us.

Third party sites

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.


We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at and we’ll respond as quickly as possible.

If you remain dissatisfied, you can make a complaint about the way we process your personal information to the UK supervisory authority. Please follow this link to see how to do that.

Restricted contact

We may impose a restriction on your access to our services if you act in a way we find threatening or inflammatory. If we do this, we’ll explain to you the restriction we have applied and why we feel it’s necessary. We’ll create a record of the restriction for administration purposes which will include your name, contact details and a description of why we have imposed a restriction. If you continue in this behaviour and we feel that you are violating the law we may take legal action.

How you can contact us

  • Social media
    We manage all our own social-media interactions. If you send us a private or direct message via social media, it will be subject to this Privacy Policy as well. It may also be subject the Social Media providers Privacy Policy which you should read before using their services.
  • Emailing us
    We use Gmail webmail services which uses Transport Layer Security (TLS) to encrypt and protect email traffic in line with government guidance on email security. We’ll also monitor any emails sent to us, including file attachments, for viruses or malicious software. You must ensure that any email you send is within the bounds of the law.
  • Using Site Contact Forms
    Our site contact form sends emails directly to our email account and is subject to the same security measures.

Using our Website

  • Analytics
    When you visit, we use a third-party service, Squarespace Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. 
    If we do collect personal data  through our website, we’ll be upfront about this. We’ll make it clear when we collect personal information and we’ll explain what we intend to do with it.
  • Cookies
    Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or
  • Purpose and legal basis for processing
    The purpose for implementing all of the above is to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. The legal basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data when its necessary for the purposes of our legitimate interests.